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BOOK SUMMARY :

This paper discusses the concept of crisis management and its relevance to tourism it presents an overview of the general trends in tourism crises events of the last two decades assesses the impacts of major man made crises on the industry and argues for the importance of crisis management in tourism managementcrisis management in tourism a literature based approach on the proactive prediction of a crisis and the implementation of prevention measures by hanno michail martens kim feldesz patrick merten increasingly crisis situations are affecting the globalized tourism industry especiallya central plank to this position is that the preparation stage of crisis management in tourism is the actual beginning of any strategic response to recovery well conceived and executed human with examples drawn from the uk europe the usa australia and asia this book brings together a range of expert academic analysis of theory and practice concerning crisis management in tourismcrisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders the study of crisis management originated with large scale industrial and environmental disasters in the 1980s

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